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LiveAgent

customer service > Customer Success Software > Customer Chat Software > Customer Service Software > Support & Helpdesk Software > Gamification Software

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LiveAgent is a cloud-based Help Desk solution for excellent customer support. LiveAgent enables you to streamline all your communication channels into one universal inbox, which your customer support team can access. The company states users can increase productivity by taking advantage of its customer segmentation, automation, built-in CRM, powerful analytics package, and gamification features.

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App Pricing Page

Free	<ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul>	0.00	Other
Ticket	<ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul>	15.00	Month
Ticket+Chat	<ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul>	29.00	Month
All-inclusive	<ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul>	49.00	Month

This app has yearly payment discounts available.

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LiveAgent

Get LiveAgent

Free

<ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul>

0.00

Other
Ticket

<ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul>

15.00

Month
Ticket+Chat

<ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul>

29.00

Month
All-inclusive

<ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul>

49.00

Month

Juphy

Get Juphy

Starter

<ul> <li>Price per person</li> <li>Up to 5 Channels</li> <li>6 Months History</li> <li>Team Collaboration</li> </ul>

25.00

Month
Growth

<ul> <li>Up to 10 Channels</li> <li>Unlimited History</li> <li>All Core Features</li> <li>Ads Comments</li> </ul>

45.00

Month

MessageBird

Get MessageBird

Free

<ul> <li>2 named Inbox seats</li> <li>Up to 1,000 monthly Flow Invocations</li> <li>Access to all channels (Premium channels fees apply)</li> <li>Coach support</li> </ul>

0.00

Other
Custom

<ul> <li>Custom Inbox seats</li> <li>Unlimited Live Chat conversations</li> <li>Custom monthly Flow Invocations</li> <li>Priority support options</li> </ul>

Custom

Other

Vtiger CRM

Get Vtiger CRM

ONE PILOT

<ul> <li>CONTACT MANAGEMENT: One View, Idle Alerts</li> <li>CONTACT ENGAGEMENT: Emails & Phone Integration, Document Engagement</li> <li>INTERNAL COLLABORATION: Meeting Aide in Vtiger Buzz, Actions Page</li> <li>MARKETING: Lists and Segments, Profile Scoring</li> </ul>

0.00

Month
ONE PROFESSIONAL

<ul> <li>SALESFORCE AUTOMATION: Multiple Pipelines, Profile & Engagement Scoring</li> <li>DESK MANAGEMENT: Social Ticketing, Round Robin Ticket Assignment</li> <li>CONVERSATIONS: Internal Team Collaboration, Live Web Chat</li> <li>DASHBOARDS: Sales Insights, Support Insights</li> </ul>

Custom

Other
ONE ENTERPRISE

<ul> <li>INTERNAL TICKETING: Internal Ticketing system for employees, Internal ticket Insights</li> <li>DESK MANAGEMENT: Work order management</li> </ul>

Custom

Other

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