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Help Scout

customer service > Support & Helpdesk Software

No customer reviews yet.

Help Scout scales like any other help desk, but the customer experience feels personalized like email. Help Scout is ideal for companies of all sizes, and supports companies with 500+ users. Help Scout's clutter-free features keep teams of any size on the same page. With best in-class-reporting, integrated knowledge base, robust API and tons of integrations, and free iPhone app to support customers on the go, Help Scout lets your team focus on what really matters: your customers.

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App Pricing Page

Standard	<ul> <li>2 Mailboxes, 1 Docs site</li> <li>Up to 25 users (price per user)</li> <li>In-app messaging</li> <li>Live chat</li> </ul>	25.00	Month
Plus	<ul> <li>5 Mailboxes, 2 Docs sites</li> <li>No user limit</li> <li>Custom fields</li> <li>Teams</li> </ul>	40.00	Month
Company	<ul> <li>Unlimited Mailboxes</li> <li>Concierge onboarding service</li> <li>Dedicated account manager</li> <li>Unlimited Docs sites</li> </ul>	Custom	Year

This app has yearly payment discounts available.

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Customer Questions

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Help Scout

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Standard

<ul> <li>2 Mailboxes, 1 Docs site</li> <li>Up to 25 users (price per user)</li> <li>In-app messaging</li> <li>Live chat</li> </ul>

25.00

Month
Plus

<ul> <li>5 Mailboxes, 2 Docs sites</li> <li>No user limit</li> <li>Custom fields</li> <li>Teams</li> </ul>

40.00

Month
Company

<ul> <li>Unlimited Mailboxes</li> <li>Concierge onboarding service</li> <li>Dedicated account manager</li> <li>Unlimited Docs sites</li> </ul>

Custom

Year

Ontraport

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Basic

<ul> <li>1,000 Contacts</li> <li>Unlimited Emails</li> <li>1 Account User</li> <li>Account Setup</li> </ul>

79.00

Month
Plus

<ul> <li>2,500 Contacts</li> <li>2 Account Users</li> <li>Ecommerce</li> </ul>

147.00

Month
Pro

<ul> <li>10,000 Contacts</li> <li>3 Account Users</li> <li>Email Delivery Consulting</li> </ul>

297.00

Month
Enterprise

<ul> <li>20,000 Contacts</li> <li>200,000/mo Emails</li> <li>5 Account Users</li> <li>VIP Support Option</li> </ul>

497.00

Month

Immerss

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Enterprise

<ul> <li>Live with Customer</li> <li>Co-Shopping Experience</li> <li>In-App Messaging</li> <li>Virtual Appointments</li> </ul>

Custom

Other

Cognito Forms

Get Cognito Forms

Individual

<ul> <li>Data Collection: File Uploads, Multi-Page Forms, Rating Scales, Repeating Sections</li> <li>Logic & Automation: Calculations, Conditional Logic, Notifications, Quantity Limits</li> <li>Data Management: Exporting</li> <li>Online Payment: Stripe Payments</li> </ul>

0.00

Other
Pro

<ul> <li>Pricing per user</li> <li>Inbound API calls: 2000/day</li> <li>Data Collection: Electronic Signatures, Save & Resume, Table Field</li> <li>Data Management: Entry Sharing, Form Folders, Importing, Saved Entry Views</li> </ul>

15.00

Month
Team

<ul> <li>Inbound API calls: 10,000/day</li> <li>Logic & Automation: Lookup Field, Verified Email Domains</li> <li>Security & Compliance: Data Encryption</li> <li>Online Payment: Card on File, PayPal Payments, Square Payments</li> </ul>

35.00

Month
Enterprise

<ul> <li>Inbound API calls: 50,000/day</li> <li>Security & Compliance: Folder Permissions, HIPAA Compliance, Require Two-Factor Authentication</li> </ul>

99.00

Month

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