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Help Scout

customer service > Support & Helpdesk Software

No customer reviews yet.

Help Scout scales like any other help desk, but the customer experience feels personalized like email. Help Scout is ideal for companies of all sizes, and supports companies with 500+ users. Help Scout's clutter-free features keep teams of any size on the same page. With best in-class-reporting, integrated knowledge base, robust API and tons of integrations, and free iPhone app to support customers on the go, Help Scout lets your team focus on what really matters: your customers.

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App Pricing Page

Standard	<ul> <li>2 Mailboxes, 1 Docs site</li> <li>Up to 25 users (price per user)</li> <li>In-app messaging</li> <li>Live chat</li> </ul>	25.00	Month
Plus	<ul> <li>5 Mailboxes, 2 Docs sites</li> <li>No user limit</li> <li>Custom fields</li> <li>Teams</li> </ul>	40.00	Month
Company	<ul> <li>Unlimited Mailboxes</li> <li>Concierge onboarding service</li> <li>Dedicated account manager</li> <li>Unlimited Docs sites</li> </ul>	Custom	Year

This app has yearly payment discounts available.

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Customer Questions

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Help Scout

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Standard

<ul> <li>2 Mailboxes, 1 Docs site</li> <li>Up to 25 users (price per user)</li> <li>In-app messaging</li> <li>Live chat</li> </ul>

25.00

Month
Plus

<ul> <li>5 Mailboxes, 2 Docs sites</li> <li>No user limit</li> <li>Custom fields</li> <li>Teams</li> </ul>

40.00

Month
Company

<ul> <li>Unlimited Mailboxes</li> <li>Concierge onboarding service</li> <li>Dedicated account manager</li> <li>Unlimited Docs sites</li> </ul>

Custom

Year

SwipedOn

Get SwipedOn

Starter

<ul> <li>The easiest way to modernize your front desk for visitors.</li> </ul>

59

Month
Business

<ul> <li>Enhance safety, security and compliance for everyone in your workplace.</li> </ul>

115

Month
Enterprise

<ul> <li>Streamline processes for a fully customized and more connected workplace.</li> </ul>

169

Month
QR Only

<ul> <li>Contactless sign in with a single QR code scan. Simple and secure, with no hardware required./li> </ul>

Custom

Other

HubSpot

Get HubSpot

Free

<ul> <li>2,000 email sends per calendar month, with HubSpot branding</li> <li>Up to 3 dashboards, each with 10 reports per dashboard</li> <li>1 blog, Includes HubSpot branding</li> <li>Standard web analytics dashboard</li> </ul>

0.00

Other
Starter

<ul> <li>Includes 1,000 marketing contacts</li> <li>MARKETING AUTOMATION - Form automation, Email automation</li> <li>REMOVE HUBSPOT BRANDING FROM - Forms, Email marketing</li> <li>GET HELP FAST - Email and in-app chat support</li> </ul>

50.00

Month
Professional

<ul> <li>Includes 2,000 marketing contacts</li> <li>AUTOMATE & PERSONALIZE ENGAGEMENT ACROSS CHANNELS - Omni-channel marketing automation, ABM tools and automation</li> <li>ORCHESTRATE EFFICIENT CAMPAIGNS - Collaboration tools, Campaign management</li> <li>OPTIMIZE CAMPAIGN CONVERSION - A/B testing, Ad conversion events</li> </ul>

890.00

Month
Enterprise

<ul> <li>Includes 10,000 marketing contacts</li> <li>MANAGE YOUR TEAMS & BRANDS - Single sign-on, Partitioning</li> <li>EXTEND THE PLATFORM - Custom objects, Salesforce custom object sync</li> <li>ADVANCE YOUR REPORTING - Multi-touch revenue attribution, Behavioral event triggers and reporting</li> </ul>

3200.00

Month

Bookafy

Get Bookafy

Free

<ul> <li>Mini-Website<li> <li>Booking Page<li> <li>Enhanced Booking Logic<li> <li>Unlimited Appointments<li> </ul>

0.00

Other
Pro

<ul> <li>Two-way calendar sync<li> <li>SMS Text reminders<li> <li>Payments<li> <li>Skill-based routing<li> </ul>

9.00

Month
Pro+

<ul> <li>Advanced booking software/CRM integration<li> <li>Enhanced booking logic<li> <li>Multiple reminders<li> <li>Own appointment review links<li> </ul>

13.00

Month
Enterprise

<ul> <li>Enterprise SSO<li> <li>Custom Integrations<li> <li>Whitelabel Branding<li> <li>Use Your Domain<li> </ul>

Custom

Other

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