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Infobip

Customer Review
9
9.0

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Infobip

Global Business Communication Platform

Owned By

Infobip ltd.

Other OS
web app only
Mgmt Review
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  • paid

Infobip is omnichannel customer support and engagement platform that uses SMS, voice messages, email, and mobile app messaging. Customer profiling, custom payload tools, geolocation, chatbots, AI, event-triggered actions, and other features for businesses are available on the platform.

Infobip desktop view
Infobip mobile view 1
Infobip mobile view 2
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Infobip App Functionality

In-Depth Reviewer Comments

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App Pricing Page

Enterprise <ul> <li>Personalized omnichannel customer connections</li> <li>No compromise delivery</li> <li>Global reach, local presence</li> <li>Full stack customer engagement</li> </ul> Custom Other
This app has yearly payment discounts available.
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Independent Reviewer Comments


No Shortcomings
Sarah Khel

No shortcomings, The personal account for infobip is easy to understand and amazingly convenient. We are able to send out messages to any part of the globe while keeping a tab of their delivery status. The quality for their voice product is exceptional.

Pros:
N/A
Cons:
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Customer Questions

Dave K.

I’m already using another provider. How do I switch to your solution?

No answer has been provided yet. We have also reached out to the company for an answer.
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Infobip
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  • Enterprise
    <ul> <li>Personalized omnichannel customer connections</li> <li>No compromise delivery</li> <li>Global reach, local presence</li> <li>Full stack customer engagement</li> </ul>
    Custom
    Other
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Adam.ai
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  • Free
    <ul> <li>Up to 5 users</li> <li>10 meetings per month</li> <li>Action management</li> <li>File sharing integrations</li> </ul>
    Month
  • Pro
    <ul> <li>Up to 100 users</li> <li>Unlimited meetings and projects</li> <li>Action and Voting Management</li> <li>Home Dashboard</li> </ul>
    9.99
    Month
  • Enterprise
    <ul> <li>Advanced customization & custom integrations</li> <li>Guest access for customers</li> <li>Import past meeting minutes</li> <li>Includes all features of Pro plan</li> </ul>
    Custom
    Other
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BlueJeans
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  • Bluejeans Standard
    <ul> <li>Host up to 100 Participants</li> <li>Unlimited 1:1 & Group Meetings</li> <li>Meet as Long as You Want </li> <li>Purchase as Many Licenses as You Need</li> </ul>
    12.49
    Month
  • Bluejeans Pro
    <ul> <li>Host up to 150 ParticipantsNEW</li> <li>25 Hours of Meeting Recording/Host</li> <li>Command Center Analytics </li> <li>Workstream Collaboration Integrations featuring Slack & Microsoft Teams</li> </ul>
    17.49
    Month
  • Enterprise
    <ul> <li>Host up to 200 Participants</li> <li>Unlimited Recordings</li> <li>Automated Closed Captioning</li> <li>Real-Time Transcription</li> </ul>
    19.99
    Month
  • Bluejeans Enterprise Plus
    <ul> <li>Flexible Licensing Options - Named Host, Active Host, Enterprise-Wide Access</li> <li>Advanced Support Options - Onboarding Manager, Customer Success Manager</li> <li>Product Add-ons - Committed Audio, Direct Connect</li> </ul>
    Custom
    Other
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  • Free
    <ul> <li>Up to 4 users, billed per user per month</li> <li>Unlimited appointments</li> <li>Email reminders</li> <li>Payments With Square</li> </ul>
    0.00
    Month
  • Premium
    <ul> <li>Up to 2 users</li> <li>Payment per user per month</li> <li>SMS reminders</li> <li>Two-way calendar sync</li> </ul>
    12.00
    Month
  • Pro
    <ul> <li>3+ users</li> <li>Option for a signed BAA</li> <li>Accept customer payments from Square, Stripe, PayPal</li> </ul>
    9.00
    Month

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