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Kapture CRM

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Kapture CRM is a business automation platform for Customer service & sales. With omnichannel support, knowledge base & easy to use clean user interface, boost agent productivity & reduce response time. It also includes features like Auto Assign tickets, Interaction history, Call recording, custom roles & permissions, churn 500+ reports. Kapture has a self-service portal & AI-powered chat to help building sustainable relationships with customers.

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App Pricing Page

Essential	<ul> <li>Omnichannel Ticketing</li> <li>Auto-assign Tickets</li> <li>SLA Management</li> <li>Data Import</li> </ul>	32.16	Month
Professional	<ul> <li>Custom API</li> <li>Ecommerce Integrations</li> <li>Reports & Analytics</li> <li>Social Media Integrations</li> </ul>	51.47	Month
Enterprise	<ul> <li>Custom Reporting</li> <li>Sandbox</li> <li>IP Whitelisting</li> <li>Dashboards</li> </ul>	96.52	Month

This app has yearly payment discounts available.

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Kapture CRM

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Essential

<ul> <li>Omnichannel Ticketing</li> <li>Auto-assign Tickets</li> <li>SLA Management</li> <li>Data Import</li> </ul>

32.16

Month
Professional

<ul> <li>Custom API</li> <li>Ecommerce Integrations</li> <li>Reports & Analytics</li> <li>Social Media Integrations</li> </ul>

51.47

Month
Enterprise

<ul> <li>Custom Reporting</li> <li>Sandbox</li> <li>IP Whitelisting</li> <li>Dashboards</li> </ul>

96.52

Month

Intercom

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Support

<ul> <li>Human support: Live chat for support, Team inboxes</li> <li>Self-serve support: Help articles, Conversational bots</li> <li>Proactive support: Targeted messaging, Product Tours</li> </ul>

Custom

Other
Engage

<ul> <li>Engagement and adoption: Outbound email and in-product messaging, Push messages & notifications</li> <li>Optimize performance: A/B testing & control groups, Message versioning</li> <li>Personalize targeting: Custom events and customer segments, Salesforce & Marketo integrations</li> </ul>

Custom

Other
Convert

<ul> <li>Website conversion: Conversational chatbots, Live chat for sales</li> <li>Manage leads: Multiple team inboxes, Automatic meeting booking</li> <li>Prospect data: Salesforce & Marketo integrations, Reverse IP lookup and data enrichment</li> </ul>

Custom

Other

Freshchat

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Free

<ul> <li>Up to 100 agents</li> <li>100 Campaign Contacts</li> <li>Chatbots</li> <li>Chatbot Analytics</li> </ul>

0.00

Month
Growth

<ul> <li>Price per agent per month</li> <li>500 Campaign Contacts </li> <li>Assignment Rules </li> <li>Priority Inbox</li> </ul>

18.00

Month
Pro

<ul> <li>Auto-resolve</li> <li>IntelliAssign</li> <li>Business Hours (by Groups)</li> <li>Live Translate</li> </ul>

47.00

Month
Enterprise

<ul> <li>Allowed IPs</li> <li>Allowed Domains</li> <li>User Authentication(JWT)</li> <li>400K MUV/agent</li> </ul>

83.00

Month

MessageBird

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Free

<ul> <li>2 named Inbox seats</li> <li>Up to 1,000 monthly Flow Invocations</li> <li>Access to all channels (Premium channels fees apply)</li> <li>Coach support</li> </ul>

0.00

Other
Custom

<ul> <li>Custom Inbox seats</li> <li>Unlimited Live Chat conversations</li> <li>Custom monthly Flow Invocations</li> <li>Priority support options</li> </ul>

Custom

Other

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