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Gorgias

customer service > Support & Helpdesk Software

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The ONLY customer service app specifically DESIGNED FOR SHOPIFY (fully integrates with Magento & BigCommerce too). Centralize your customer support by connecting all channels in one place - email, live chat, phone, Facebook, Instagram & more - and improve support response times by 43%. All-in-one: Edit/refund orders, apply loyalty points, manage subscriptions & more. Add templates, automation, rules & macros.

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App Pricing Page

Basic	<ul> <li>Unlimited users</li> <li>Facebook & Instagram integrations</li> <li>Live chat & chat campaigns</li> <li>Macros and rules</li> </ul>	60.00	Other
Pro	<ul> <li>Phone (up to 3 numbers)</li> <li>Lite onboarding</li> <li>Magento integration</li> <li>Revenue statistics</li> </ul>	360.00	Month
Advanced	<ul> <li>Phone (up to 10 numbers)</li> <li>Full onboarding</li> <li>Dedicated Success Manager</li> </ul>	900.00	Month
Enterprise	<ul> <li>Add up to 400 integrations</li> <li>Custom services</li> </ul>	Custom	Other

This app has yearly payment discounts available.

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Gorgias

Get Gorgias

Basic

<ul> <li>Unlimited users</li> <li>Facebook & Instagram integrations</li> <li>Live chat & chat campaigns</li> <li>Macros and rules</li> </ul>

60.00

Other
Pro

<ul> <li>Phone (up to 3 numbers)</li> <li>Lite onboarding</li> <li>Magento integration</li> <li>Revenue statistics</li> </ul>

360.00

Month
Advanced

<ul> <li>Phone (up to 10 numbers)</li> <li>Full onboarding</li> <li>Dedicated Success Manager</li> </ul>

900.00

Month
Enterprise

<ul> <li>Add up to 400 integrations</li> <li>Custom services</li> </ul>

Custom

Other

Veeva CRM

Get Veeva CRM

Enterprise

<ul> <li>Lightning Business Apps</li> <li>Approved Notes</li> <li>MyInsights</li> <li>Key Account Management</li> </ul>

Custom

Other

Sweet Analytics

Get Sweet Analytics

Starter

<ul> <li>Integrations into your existing tools: Google Analytics, Google Ads, Bing, Facebook, email platform, etc.</li> <li>Sales revenue band up to $629255.00 / year</li> <li>Using only Magento, Shopify or Woocommerce</li> <li>Free 28 day trial</li> </ul>

124.00

Month
Pro Plan

<ul> <li>Pricing for upto $2.5 m in sales revenue</li> <li>Integrations into your existing tools: Google Analytics, Google Ads, Bing, Facebook, email platform, etc.</li> <li>Sales revenue band from $629255.00 and up to $12.59m / year</li> <li>Using only Magento, Shopify or Woocommerce platforms</li> </ul>

626.00

Month
Custom

<ul> <li>Integrations into your existing tools: Google Analytics, Google Ads, Bing, Facebook, email platform, etc.</li> <li>Any sales revenue band</li> <li>Using any e-commerce platform of your choice</li> <li>Unlimited marketing channels</li> </ul>

Custom

Month

Kapture CRM

Get Kapture CRM

Essential

<ul> <li>Omnichannel Ticketing</li> <li>Auto-assign Tickets</li> <li>SLA Management</li> <li>Data Import</li> </ul>

32.16

Month
Professional

<ul> <li>Custom API</li> <li>Ecommerce Integrations</li> <li>Reports & Analytics</li> <li>Social Media Integrations</li> </ul>

51.47

Month
Enterprise

<ul> <li>Custom Reporting</li> <li>Sandbox</li> <li>IP Whitelisting</li> <li>Dashboards</li> </ul>

96.52

Month

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