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Freshservice

No customer reviews yet.

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Freshservice Logo
Freshservice

IT Service Management Platform

Owned By

Freshworks Inc.

Other OS

Android

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iOS

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Mgmt Review
  • paid

Freshservice is an IT service management platform. Some of their features include IT service desk, ITSM, ITOM, IT project management, IT asset management, automation, incident management, SLA management, knowledge management, unified service catalog, AI-powered service management, major incident management, problem management, change management and reporting. For teams, they provide marketing, finance, and HR services.

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In-Depth Reviewer Comments

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App Pricing Page

Starter <ul> <li>Pricing Per Agent</li> <li>Incident Management </li> <li>Knowledge Base </li> <li>Self Service Portal </li> </ul> 29.00 Month
Growth <ul> <li>Service Catalog </li> <li>Asset Management - Includes 100 managed assets </li> <li>Purchase Order Management </li> <li>Employee Onboarding</li> </ul> 59.00 Month
Pro <ul> <li>Problem Management </li> <li>Change Management </li> <li>Release Management </li> <li>Project Management</li> </ul> 109.00 Month
Enterprise <ul> <li>Freddy Agent Assist BETA</li> <li> Sandbox </li> <li> Audit Logs </li> <li> 20,000 Orchestration transactions/mo/account</li> </ul> 129.00 Month
This app has yearly payment discounts available.

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Independent Reviewer Comments

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Customer Questions

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  • Starter
    <ul> <li>Pricing Per Agent</li> <li>Incident Management </li> <li>Knowledge Base </li> <li>Self Service Portal </li> </ul>
    29.00
    Month
  • Growth
    <ul> <li>Service Catalog </li> <li>Asset Management - Includes 100 managed assets </li> <li>Purchase Order Management </li> <li>Employee Onboarding</li> </ul>
    59.00
    Month
  • Pro
    <ul> <li>Problem Management </li> <li>Change Management </li> <li>Release Management </li> <li>Project Management</li> </ul>
    109.00
    Month
  • Enterprise
    <ul> <li>Freddy Agent Assist BETA</li> <li> Sandbox </li> <li> Audit Logs </li> <li> 20,000 Orchestration transactions/mo/account</li> </ul>
    129.00
    Month
Fliplet
  • Free
    <ul> <li>Publish live web apps</li> <li>Up to 50 app users per month</li> <li>Test apps on your own device</li> <li>Apps work on smartphone, tablet and computer</li> </ul>
    0.00
    Month
  • Public
    <ul> <li>Publish native apps to app stores</li> <li>Includes 100 app users per month</li> <li>Extended support (including email & chat)</li> <li>Unlimited data storage</li> </ul>
    9.90
    Month
  • Private
    <ul> <li>Limit access by email</li> <li>Includes 100 app users and 8 private app users per month</li> <li>Private sign-in</li> <li>Mobile Device Management (MDM)</li> </ul>
    19.90
    Month
  • Private Plus
    <ul> <li>Full support (including phone)</li> <li>Includes 100 app users and 5 private app users per month</li> <li>Password policy</li> <li>Single sign-on (SSO)</li> </ul>
    29.90
    Month
IcePanel
  • Free
    <ul> <li>Start modelling</li> <li>1 editor</li> <li>5 commenters</li> </ul>
    Other
  • Indie
    <ul> <li>Showcase modelling to your team, perfect for your corporate card</li> <li>1 - 4 editors</li> <li>10 commenters</li> </ul>
    40
    Month
  • Growth
    <ul> <li>Collaborate on large and complex models with your teams</li> <li>5 - 50 editors</li> <li>100 commenters</li> </ul>
    50
    Month
  • Enterprise
    <ul> <li>Scale modelling and create consistency across all your teams</li> <li>50+ editors</li> <li>100+ commenters</li> </ul>
    Custom
    Other
Webflow
  • Starter
    <ul> <li>Webflow.io domain</li> <li>1 GB bandwidth</li> <li>50 CMS items</li> <li>Monthly visits - 1000</li> </ul>
    0.00
    Other
  • Basic
    <ul> <li>Custom domain</li> <li>Monthly visits - 25,000</li> <li>50 GB bandwidth</li> <li>Form submissions - 500/month</li> </ul>
    15.00
    Month
  • CMS
    <ul> <li>Custom domain</li> <li>2,000 CMS items</li> <li>200 GB bandwidth</li> <li>3 guest editors</li> </ul>
    20.00
    Month
  • Business
    <ul> <li>Custom domain</li> <li>10,000 CMS items</li> <li>400 GB bandwidth</li> <li>10 guest editors</li> </ul>
    45.00
    Month
  • Enterprise
    <ul> <li>Custom domain</li> <li>Custom bandwidth</li> <li>Custom guest editors</li> <li>Uptime SLAs</li> </ul>
    Custom
    Other

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